Tag Archives: Airlines

Southwest Ends Its Free Bag Policy Starting Wednesday

Southwest Airlines will begin charging customers $35 to check one bag and $45 for the second bag on Wednesday, ending its popular “bags fly free” policy.

When asked for comment, Southwest Airlines directed HuffPost to its website, which says customers flying on Business Select or those that have top loyalty status with the airline will get two free checked bags, while those with a Southwest credit card and those who book the airline’s second-most-premium seating option will get one free checked bag.

The airline announced the policy change in March, becoming the last major American airline to give up its free bag policy after holding on to it since Southwest was founded more than 50 years ago.

News of the change came after Southwest CEO Bob Jordan told CBS News in September that the airline wouldn’t change its bag policy.

“It’s the third thing customers look for after fare and schedule: Bags fly free, on us,” Jordan said at the time. “Ninety-seven percent are people who are aware of our policies. So it’s a huge consumer advantage. So bags will absolutely fly free.”

At a conference in March, Jordan said Southwest carried nearly twice as many bags as other airlines and that could slow its operations, according to The New York Times.

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Southwest sets its first checked bag fee, starting at $35

Southwest Airlines changing bag policy



Why Southwest Airlines is changing its checked bag policy

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After more than 50 years, Southwest Airlines’ “bags fly free” policy is finally coming to an end. 

Southwest on Tuesday announced the first checked bag will cost $35, while a second checked bag will cost $45. The policy will begin tomorrow, when some passengers may be subject to a checked bag fee when booking a flight on the discount carrier. 

The new policy only applies to flights booked on May 28 or later, which means today is the last day to book if passengers want to avoid the new fee. 

There are, however, some carve-outs to the new policy: Business Select/Choice Extra and A-List Preferred customers will receive two free checked bags, while A-List and Chase Rapid Reward credit card members will get one free checked bag.

Southwest announced the end of its free bag check policy in March amid mounting pressure to improve its financial performance. The airline also said last year that it would start selling assigned seats, a major departure from its longstanding open seating policy.

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Lufthansa plane flew 10 minutes without pilot during medical emergency in 2024, report finds

A Lufthansa plane flew for about 10 minutes without a pilot when the co-pilot became incapacitated while the captain was outside the cockpit during a flight last Februaryaccording to Spain’s Ministry of Transport and Sustainable Mobility.

The flight on Feb. 17, 2024, from Frankfurt, Germany, to Seville, Spain — an Airbus A321 carrying 199 passengers and six crew members — was over the Iberian Peninsula when the captain left the flight deck to go to the bathroom. Shortly afterward, the 38-year-old co-pilot “suffered a sudden and severe incapacitation,” a report from the Ministry of Transport said.

The report ultimately concluded that the plane “flew for about 10 minutes in the cruise phase with the autopilot engaged but without additional supervision by either pilot.”

When the captain was finished in the bathroom, he could not get back into the cockpit, according to the report. The door to the cockpit can only be opened from the inside, so to get back in, the captain would have to enter a code that would then alert the person inside the cockpit to open the door for them.

The captain entered the code several times but still couldn’t get into the flight deck. When a crew member tried to contact the co-pilot from the intercom, there was no response. The captain then used the emergency code — which would have unlocked the door after a short delay — to try to get into the flight deck, but before the delay expired, the co-pilot opened the door from the inside to let him in. 

The captain noticed the co-pilot was “pale, sweating and moving strangely,” according to the report, so he was given first aid by a crew member and a doctor who happened to be traveling on the flight as a passenger. That doctor diagnosed the co-pilot with a possible heart condition, the report said. 

The investigation into the incident concluded the co-pilot’s incapacitation was “the symptom of a neurological condition that had not been detected either by the affected person himself or in the previous aeronautical medical examinations.”

The report found that the co-pilot lost consciousness so suddenly, he didn’t have time to warn other crew members.

While the co-pilot was incapacitated, he inadvertently hit several switches in the cockpit, including increasing pressure on one of the foot pedals, according to the report. This caused a 2-degree roll and a 5-degree heading change, both of which were fixed by the plane’s autopilot, which remained on the whole time. 

About two minutes elapsed from the time the captain first tried to get back into the cockpit to when the door was finally opened, according to the report.

The captain diverted the plane to the nearest airport, which was Adolfo Suárez Madrid Barajas Airport, where the flight landed safely about 20 minutes later. The co-pilot did not return to the cockpit for the rest of the flight.

The co-pilot’s condition would not have been found during medical screenings unless he was actively experiencing symptoms at the time or had previously experienced them, the report said. The co-pilot’s medical certificate was suspended after the flight, with the report noting: “This illness is disqualifying for obtaining or maintaining medical fitness to fly.”

Lufthansa did not immediately respond to CBS News’ request for comment.

contributed to this report.

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Real IDs are now required at airports across the U.S. for domestic travel

As of Wednesday, U.S. travelers flying domestically are required to show a Real ID at airport checkpoints. The May 7 deadline for Americans to switch to the federally compliant identification comes after being delayed for more than 20 years. 

In the weeks before the new ID requirement was set to take effect on Wednesday, travelers gathered outside of state driver’s license agencies across the country to secure their Real ID, which has a star marking at the upper-right part of the card. 

Five states — Washington, Michigan, Minnesota, New York and Vermont — also issue what is called an Enhanced Driver’s License (EDL), or Enhanced ID. This is considered an acceptable alternative to a Real ID card. 

CBS News captured long wait times at the Real ID Supercenter in downtown Chicago and the DMV in Pomona, California, with lines snaking around the block. 

Those without Real ID can still apply

While the cards are required for domestic air travel starting Wednesday, officials have emphasized that May 7 is not the last day Americans can get a Real ID. “The vast majority of people do not need a Real ID before Wednesday,” Secretary of State Alexi Giannoulias told CBS News Chicago. 

People who aren’t flying until later in the year can wait to make an appointment. Air travelers are also allowed to bring an alternative form of identification, such as a passport, to get through security checkpoints, according to the TSA. A list of alternative forms of identification that will be accepted at security checkpoints can be found on the TSA’s website here.

Texas resident Donna Barron made sure to secure her Real ID before boarding a flight at Dallas’ Love Field airport. “I’m prepared,” she told CBS News Texas. “It’s my first time going through, so I’m very interested to see how it’s going to go.”

The TSA said it’s seeing about 81% Real ID-compliance at airports, but has encouraged travelers to show up early to avoid delays. 

Homeland Security Secretary Kristi Noem, during a congressional panel on Tuesday, said that air travelers who haven’t yet secured a Real ID will still be able to fly, although they may face extra security hurdles. Such travelers “may be diverted to a different line, have an extra step,” Noem said, according to the Associated Press.

“You need to get there three hours ahead of your departure time for the domestic flight for this extra level of security,” AAA senior manager Robert Sinclair told CBS News New York

contributed to this report.

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