Leapmotor tweaks driver assist systems for Australian models after customer feedback

Leapmotor tweaks driver assist systems for Australian models after customer feedback

Leapmotor tweaks driver assist systems for Australian models after customer feedback

Leapmotor Australia says it will continue to work on improving the advanced driver assist systems for Australian models after complaints from both media and customers. 

The Leapmotor C10 electric SUV – a rival to the Tesla Model Y – spearheaded the brand’s Australian launch in November 2024, but initial customer feedback saw complaints surrounding the intrusiveness of its advanced driver assistance systems (ADAS). 

While the suite of safety tech helped the C10 achieve a five-star rating from safety authority ANCAP, CarExpert’s first drive of the C10 reported serious drawbacks with the systems. 

The C10’s “incessant, overbearing safety chimes” meant they lost their effectiveness, lost in a sound cloud of distraction and interruptions.

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Speaking at the media briefing on the C10 REEV – the range-extender hybrid version of its C10 SUV – Leapmotor Australia boss Andy Hoang and product lead Rick Crichton said changes have been made but are ongoing.

“[Rick] monitors the owner channel pretty closely, and I myself have a lot of dialog with some of our early, early owners, from that point of view,” Mr Hoang told media, including CarExpert.

“We’ve been constantly optimising the vehicle in terms of the software. Certainly, the feedback from very, very early on about the sensitivity of the ADAS has been one of the things that we continually work on.”

The automaker previously told CarExpert it was looking into the issues in order to “improve the customer experience” – which has seen changes which now enable customers to turn off features.