Poonawalla Fincorp Limited, a non-banking finance company promoted by the Cyrus Poonawalla Group, announced the integration of artificial intelligence across its Human Resources operations, reducing job offer processing time from ten days to under one day.
The shares of Poonawalla Fincorp Limited were trading at ₹318.55 down by ₹0.30 or 0.09 per cent on the NSE today at 12.35 pm.
The AI implementation, developed in partnership with IIT Bombay, includes automated resume matching, document verification, candidate processing, and job posting systems. The company is also developing a WhatsApp-powered AI bot for employee support services.
“This is a transformative year for Poonawalla Fincorp as we intensify efforts to create a strong, customer-focused ecosystem,” said Arvind Kapil, MD and CEO of Poonawalla Fincorp. He indicated that the HR initiative is part of a broader plan to implement AI across compliance, customer service, and business operations.
Dr. Pushpak Bhattacharyya from IIT Bombay’s Department of Computer Science and Engineering confirmed the collaboration, noting ongoing work on HR and other transformation projects.
The company, which operates across 18 states and 2 Union Territories, reported an Assets Under Management (AUM) of ₹28,396 crore as of September 30, 2024. With over 2,560 employees, Poonawalla Fincorp offers various financial services, including pre-owned car finance, personal loans, and business loans.
